Overview
VeriFood’s automated temperature monitoring system helps you track temperatures 24/7 without manual logging. This guide covers everything from sensor installation to alert configuration.
What You’ll Need
Hardware:
- VeriFood wireless temperature sensors (1 per monitoring point)
- WiFi network with internet access
- Smartphone or tablet for initial setup
Information:
- Location of all refrigeration units and hot holding equipment
- Critical temperature ranges for each unit
- Team members who should receive alerts
Quick Setup Guide
Step 1: Unbox Your Sensors
Each sensor package includes:
- 1 Wireless temperature sensor
- 2 AA batteries (pre-installed)
- 1 Mounting bracket
- 2 Screws and anchors
- Quick start card
Battery Life: 12-18 months under normal use
Step 2: Power On the Sensor
- Remove the battery tab on the back of the sensor
- The LED will flash blue, indicating it’s powered on
- Wait for the LED to turn solid blue (about 10 seconds)
LED Indicators:
- Solid Blue: Ready to pair
- Flashing Green: Connected to WiFi
- Solid Green: Operating normally
- Red: Error or low battery
Step 3: Add Sensor to VeriFood
Using the Mobile App:
- Open the VeriFood app on your smartphone
- Tap Settings → Sensors
- Tap Add New Sensor
- Scan the QR code on the back of the sensor
Or enter manually:
- Sensor ID (8-digit code on device)
- Location assignment
- Equipment type
- Tap Continue
Step 4: Connect to WiFi
- The app will scan for available networks
- Select your WiFi network
- Enter the WiFi password
- Wait for confirmation (30-60 seconds)
Troubleshooting WiFi:
- Ensure sensor is within 30 feet of router
- Use 2.4GHz WiFi (not 5GHz)
- Check that network allows IoT devices
Step 5: Configure Sensor Settings
Name Your Sensor: Give it a descriptive name for easy identification
- Examples: “Walk-in Cooler #1”, “Prep Fridge - Kitchen”, “Hot Holding Station”
Set Temperature Range: Configure the safe operating range for this location
| Equipment Type | Recommended Range |
|---|---|
| Walk-in Freezer | -10°F to 0°F |
| Walk-in Cooler | 34°F to 38°F |
| Reach-in Refrigerator | 32°F to 40°F |
| Hot Holding | 140°F to 165°F |
| Cold Prep Table | 32°F to 40°F |
Set Alert Thresholds:
- Warning Level - First notification (e.g., 41°F)
- Critical Level - Urgent alert (e.g., 45°F)
- Delay Time - How long out of range before alerting (e.g., 10 minutes)
Step 6: Mount the Sensor
Best Placement:
For Refrigeration Units:
- Place sensor in the warmest area (usually top shelf, near door)
- Avoid placing directly on cooling vents
- Keep away from door seals
- Ensure sensor is visible for battery changes
Mounting Options:
Option A - Magnetic Mount (Recommended):
- Clean the surface with a dry cloth
- Press sensor firmly against metal surface
- Test that it’s secure
Option B - Screw Mount:
- Mark mounting holes with pencil
- Drill pilot holes if needed
- Insert anchors into holes
- Screw bracket to wall
- Clip sensor into bracket
Option C - Adhesive Mount:
- Clean surface with alcohol wipe
- Remove adhesive backing
- Press firmly for 30 seconds
- Wait 1 hour before use
Step 7: Configure Alert Recipients
Set up who gets notified when temperatures go out of range:
- Go to Settings → Alerts
- Select the sensor you just added
- Click Add Recipient
Configure for each person:
- Name and contact method (Email, SMS, or App)
- Alert types (Warning, Critical, Offline)
- Notification schedule (24/7 or business hours only)
- Escalation (notify after X minutes if not acknowledged)
Example Alert Setup:
Primary Contact: Kitchen Manager
- Method: SMS + App notification
- All alert types
- 24/7 monitoring
Secondary Contact: General Manager
- Method: Email + SMS
- Critical alerts only
- Escalate after 15 minutes
Step 8: Test Your Setup
Run a Test Alert:
- In sensor settings, click Test Alert
- Verify all recipients receive the notification
- Confirm alert displays correctly in dashboard
- Test acknowledgment process
Verify Data Logging:
- Wait 15 minutes for initial readings
- Check dashboard shows temperature graph
- Confirm readings match equipment display
- Verify data updates every 5 minutes
Advanced Configuration
Setting Up Monitoring Schedules
Create custom monitoring schedules for different scenarios:
Business Hours Monitoring:
- Active monitoring: 6 AM - 11 PM
- Quiet hours: 11 PM - 6 AM (critical alerts only)
Seasonal Adjustments:
- Summer: Tighter temperature ranges
- Winter: Adjusted for ambient temperature changes
Calibration
Calibrate sensors for maximum accuracy:
- Place sensor next to a calibrated thermometer
- Let both stabilize for 15 minutes
- Note any difference in readings
- Go to Settings → Sensors → Calibration
- Enter offset value (if needed)
- Save changes
Most sensors are accurate within ±0.5°F and don’t need calibration
Integration with Checklists
Link temperature sensors to daily checklists:
- Create or edit a checklist
- Add “Temperature Check” task
- Select Auto-populate from sensor
- Choose which sensor to pull from
- Set acceptance criteria
The system will automatically fill in temperature readings, reducing manual entry.
Monitoring Multiple Locations
For multi-location businesses:
Dashboard View Options
By Location:
- See all sensors at one location
- Compare trends across similar equipment
- Location-specific alert settings
By Equipment Type:
- All walk-in coolers across locations
- All freezers company-wide
- Hot holding equipment overview
Centralized Alerts
Configure alerts to route to:
- Location managers (for their location only)
- Regional managers (for multiple locations)
- Corporate team (for all locations)
Maintenance and Troubleshooting
Regular Maintenance
Monthly Tasks:
- Check sensor LED is green
- Verify temperature readings are accurate
- Test alert system
- Clean sensor exterior if dusty
Annual Tasks:
- Replace batteries (when LED shows yellow)
- Recalibrate sensors
- Update WiFi credentials if changed
- Review and update alert contacts
Common Issues
Sensor shows offline:
- Check LED status
- Verify WiFi connection
- Check battery level
- Restart sensor (remove and reinsert battery)
- Check if router is working
Temperature readings seem incorrect:
- Compare to manual thermometer
- Check sensor placement (not on cooling vent)
- Calibrate if needed
- Contact support if issue persists
Not receiving alerts:
- Test alert system
- Check notification settings
- Verify contact information is correct
- Check spam folder for emails
- Ensure phone can receive SMS
Video Tutorials
- Sensor Installation (3:15)
- Configuring Alerts (2:45)
- Reading Your Dashboard (4:20)
Related Articles
- Understanding Temperature Alert Types
- Best Practices for Sensor Placement
- Troubleshooting Connectivity Issues
- Replacing Sensor Batteries
Need Help?
Technical Support:
- Live Chat: Available 24/7
- Email: support@verifood.com
- Phone: 1-800-VERIFOOD
Installation Assistance: Request a video call with our team for guided setup: [Schedule Installation Support]
Last Updated: January 2025
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